Tag: customer centric supply chain

How to choose your gamechanger(s) in a ‘phygital’ world

How to choose your gamechanger(s) in a ‘phygital’ world

What do you get when you collect 150+ supply chain & operations professionals digitally, for a virtual adventure filled with inspiration, interaction & new insights? Our annual bluecrux event. This year it’s all about how companies can embrace their inner data nerd to get their supply chain future-proof and ready for the next generation. And […]

Customer experience: a key driver for future supply chain strategies

Customer experience: a key driver for future supply chain strategies

What’s cooking in the of world supply chain in 2020? Actually, according to the Gartner Hype Cycle for Supply Chain Strategy, one of the most trustworthy sources in this area, customer experience is reaching the top of the peak of inflated expectations. The peak that customer experience has reached today The fact that customer experience […]

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