bluecrux blog

The two key ingredients for a delicious customer experience

Whereas a few years ago product quality or differentiation allowed supply chain managers to concentrate on cost reduction and increased efficiency within supply chain operations, that just doesn’t cut it anymore. Customers no longer expect a product, but a solution embedded in an experience. Or – to put it bluntly – they don’t want a dish, they want a delightful dinner experience that makes them want to come back. Read on to find out about the two key ingredients you mustn’t forget.

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Posted in Customer management
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5 steps towards a more efficient workforce

Nowadays, workforce efficiency is centered on improving the productivity of the workforce – a focus in which Overall Labor Effectiveness (OLE) is key. Many workforce initiatives and innovation tracks focus on the worker’s output per hour. Although this is a very valuable facet of total workforce efficiency, it is not the full picture. Especially in environments with shift workers, the human factor comes into play. If you want your initiatives to be a success, take these 5 steps.

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Posted in Workforce planning
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How do you plan and deliver in a customer-centric world?

Supply chains have become far more fragmented and globally dispersed. As a supply chain manager, you’re being challenged by more impatient customers, shorter product lifecycles, and more products with greater variety and customization. This “New Normal” requires a new approach to supply chain planning and execution based on visibility, collaboration and real-time execution. The customer-centric pull-based Demand-Driven Material Requirements Planning methodology fits in very well as part of this solution.

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Posted in News
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Headshot portrait of American singer and songwriter Bob Dylan, circa 1963. (Photo by American Stock/Getty Images)

“The times they are a-changin’”… in the chemical industry. Time for action!

The 2016 winner of the Nobel Prize in Literature may have written this epic song some 50 years ago, but today it most certainly applies to the chemical industry. This industry has outperformed almost every other sector in terms of growth, profitability and overall financial performance over the last decade. Oh yes, it’s been a great industry to be in. But the tide is turning…

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Posted in #LOP, Supply chain planning
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“Public’s Prize” at European ELA Awards: “A prize for Mindset & People 4.0”

The core team of the Visibility project. From left to right: Jon San Andres, Paula Moral Santiago, Niamh O’Mahoney, Mikael Pensaert, Henri-Xavier Benoist, Anneleen Tronquo, Geert Vanhove, Tineke Van Vlaenderen, Ralf Verheyen and Hanne Depuydt.
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Posted in News
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Our experience from the LogiPharma event

Last April, bluecrux attented LogiPharma, the largest global event bringing together supply chain professionals from top pharma companies. To be honest, we were amazed by the open, honest and constructive atmosphere that ran through all the sessions. In the light of that openness, we, on our turn, gladly share the 2 takeaways that resonated most with our interlocutors. 

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3 must-dos when you have to tear down silos

Admit it. Trying to bring about change over several departments within a company is… well, erm, hard work. Because in many companies they suddenly appear: those “silos” or invisible boundaries in between departments. If you want to take them down, these 3 tips will take you further than any helmet or sledgehammer.

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Are you really ready to manage layoffs and survivors?

2016 saw a massive number of layoffs by Belgian companies in various sectors. Whatever the organization, layoffs shake the foundations and take everyone out of their comfort zone. If you lead a team, it’s your job not only to manage the people who are made redundant, but also to keep your team of “survivors” productive and morale high. And that’s not an easy task, as there are many pitfalls along the way.

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Posted in Business Transformation, News
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Supply Chain Innovations 2017: walk the talk

Bluecrux presents IBP project with Tereos and innovative LightsOutPlanning tool at Supply Chain Innovations

On 23 March bluecrux participated in the Supply Chain Innovations event. In the morning Valérie Vandenbroucke had the honor to co-present the Integrated Business Planning project we’ve been running with Tereos; in the afternoon Koen Jaspers gave a glimpse of supply chain future by detailing on the LightsOutPlanning tool we’re developing. A quick run through the highlights of the day in a 3-minute read.

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VIB magazine _ editie januari 2017 _ front page-page

VIB Magazine features interview with Henri-Xavier Benoist and Anneleen Tronquo

Nice! VIB Magazine features interview with Henri-Xavier Benoist and Anneleen Tronquo: “The Visibility project won the supply chain award because of its dedicated focus on change management.”

#proudtobebluecrux #makedreamsreal #bridgestoneEU

Download here the full article with Henri-Xavier (VP @ Bridgestone) and Anneleen (Partner @ Bluecrux)!

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Posted in Business Transformation, MOUNTK, News
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Reasons why you should wait to introduce change management.

There aren’t any. Absolutely none.

Nowadays, almost everybody realizes that people are a major driver for a successful implementation of any project. If we would ask the question: “Should we do something about change management?”. Most of you will answer: “Yes!”. However, if we would ask the question: “When should we start with it?”. The answer is less clear for most of you. People tend to wait till the moment everything is clear in full details, till we exactly know WHAT to do, so we are surely not confusing our people. But is this the right moment?

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Posted in News
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Meeting Of Minds

“Sharing is the new owning.” At bluecrux we strongly believe in this credo. Therefore, we organize frequent co-creation sessions (hosted in our own offices in Mechelen or Aalst) where different minds can meet to share knowledge, to share experience and to develop new insights and ideas. Various ‘hot topics’ in the world of Supply Chain and Operations are typically on the menu.

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10 tips to manage change

Workshop ‘How to turn change agents into change communities’

On December 6 we welcomed more than 20 participants to our breakfast workshop on Change Management. However diverse their backgrounds may be, they share one major challenge in their organization: when there are a lot of people involved, how do you ensure that change sticks? And how do you tackle the soft side of change? Our colleagues Tineke and Anneleen, along with guest speaker Luc Galoppin, took the participants on a step-by-step journey to climb MountK.

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Posted in News
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Is Your Boardroom Ready For The Next Upgrade?

Do you recognize the following situation?

@ Friday evening – Final preparation for the Monthly Board meeting

You’re preparing the monthly board presentation. You still haven’t received the revenue evolution and the latest customer portfolio from your sales representative. Logistics hasn’t send you the logistics cost-to-serve. And why haven’t you seen that inventory evolution report yet? So far, only manufacturing has provided the input but no trace of the others…

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Posted in Business Transformation
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How to turn change into a competitive advantage?

How to turn change into a competitive advantage?

We made it! We made what?

We’ve been trying to fit it in our agenda for a few years now: Participating at the Berlin Change Days (BCD), one of the largest European events on Change Management. And this year we finally made it! During the Halloween weekend, we settled down in Berlin to find out about the newest trends and must have’s in Change Management today.

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Posted in Business Transformation
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The Number 1 Reason Why Your Operational Excellence Project Might Fail

At a given moment in time, almost all successful manufacturing plants and warehouses indulge themselves in an operational excellence program. Whether it be a formal, consultant-guided lean journey or a self-conducted action plan towards more efficiency, companies feel the urge to improve and innovate to keep up with an ever-changing world.

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Juggling With Your Employees’ Borders

All transformation projects concern directly or indirectly your organizational design. Change management in this context is very often minimized, even forgotten sometimes. As a Project Leader you need to make sure you add a slide around “Change Management” in your project charter. But whether it concerns literally role modifications and/or recruitment/layoffs, are you confident those simple “Training” and “Communication” buzzwords will do the job?

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Posted in Business Transformation
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Scheduling Is Not Only About Labor Cost!

A lot of people still have an old fashioned view on scheduling. Labour is expensive is a true statement in many countries. But making an optimal schedule is not simply about doing the same things with fewer people. Sometimes is about getting more out of the people we already have.

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Posted in Workforce planning
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IBP: How To Stop Inefficient Use Of Expensive Resources?

Are you coordinating your strategic plans in a departmental view? Do you believe there is more potential in horizontal alignment? Do you want to optimise your forward looking EBITDA on a regular basis? Or are you already convinced of S&OP planning, but believe there is even more potential? Then keep on reading! Together with one of our customers, we, at bluecrux implemented an IBP or Integrated Business Planning process.

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Passionate to optimise your business operations